Jewellery Polishing & Refresh
Perfect for dull, scratched, or well-worn jewellery that needs a refresh.
Professional polishing designed to safely restore your jewellery’s original shine without compromising its structure or longevity.
Over time, even well-loved pieces lose their brightness. This service restores shine, smooths surface wear, and revives your jewellery so it feels like new again.
What’s included:
✨ Full professional clean
✨ Careful inspection of structure and settings
✨ Light surface refinement to reduce visible scratches
✨ Ultrasonic cleaning (where suitable)
✨ Mechanical polishing for a smooth, even finish
✨ Detailed finishing for hard-to-reach areas
✨ Final ultrasonic clean and soft buff
Each piece is assessed individually, with techniques adjusted depending on materials to ensure safe and appropriate care.
The result is a noticeably brighter, smoother finish with restored shine and refined detail.
Pricing:
✨£30 for 1 item
✨£50 for up to 4 items(same order)
Turnaround time:
Typically 3–5 working days from receipt.
WM Customers:
All WM pieces include lifetime complimentary polishing.
You only need to cover postage both ways.
Important notes:
Deep scratches may be reduced but not completely removed
Certain materials and stones require adapted methods.
While every care is taken, results vary depending on condition and structure
Materials I work with:
Gold (9ct–18ct), silver (including Argentium), platinum, palladium, and gold filled jewellery.
Gold filled pieces are polished gently to preserve their outer layer.
I do not polish gold plated, vermeil, or costume jewellery, as their thin surface layers can be damaged during polishing.
Delivery:
Customers are responsible for securely sending their jewellery to the studio.
Return delivery is via tracked postage.
Free local collection and delivery available in the Chipping Campden area.
To book:
Send a message or email with photos of your jewellery, and I’ll confirm suitability and next steps.
Need help with jewellery sizing?
View our guides for Bangle Sizes & Ring Sizes
Every piece I make is genuinely handmade by me, not machine made or mass produced. It’s shaped with files, soldered with fire, and finished with careful hand polishing. Because of that, you might spot a tiny solder line, a soft file mark or a little quirk in the metal. They’re the gentle marks of real making, tiny traces of the tools, time and care that went into your piece.
Available in sterling silver or gold filled, a beautiful and lasting alternative to solid gold, with a thick, rich layer of 14 carat gold that holds its glow for years to come.
All of my jewellery is handmade in the UK using recycled sterling silver and responsibly sourced materials. Every piece is crafted with care in small batches, and all packaging is recyclable or reusable, keeping things as kind to the planet as they are beautiful to wear.
Each piece is made by me in my Chipping Campden studio. Some items are ready to ship, while others are crafted to order just for you. I aim to dispatch every item within 3 working days, keeping things personal, simple, and stress-free.
I aim to dispatch all orders within 3 working days. Each piece is carefully packaged in a slim, letterbox-friendly box and sent via Royal Mail Tracked 48 delivery.
You’ll receive a tracking number once your parcel has been dispatched so you can follow its journey. Delivery times may vary slightly depending on location and seasonal demand, but I’ll always do my best to get your order to you as quickly as possible.
Each piece arrives in slim, secure, beautifully presented packaging, designed to fit through most UK letterboxes so your new jewellery can be delivered safely, even when you’re out.
Each order is sent via Royal Mail Tracked 48 delivery, and you’ll receive a tracking number once dispatched.
No missed deliveries or waiting around, just a lovely parcel waiting for you when you get home.
Keep your pieces shining with these simple tips and cleaning instructions.
All of my jewellery is made using sterling silver and gold filled wire, both beautiful and durable materials designed to be worn every day.
Sterling silver actually stays brighter the more it’s worn, as contact with your skin naturally helps prevent tarnish. If it’s left unworn for a while, it may develop a dull or slightly darkened surface. This is completely normal and can be easily refreshed with a quick polish using a soft jewellery cloth.
Gold filled jewellery is made by bonding a thick layer of solid gold to a base metal core, making it far more durable than gold plating. With a little care, it will keep its warm glow for years without fading or tarnishing.
To keep your pieces looking their best:
Each piece of jewellery is handmade to order with care, so please take a moment to check your size and details before purchasing.
If your ring doesn’t fit, you’re welcome to exchange it for a different size within 14 days of delivery. Simply return it in its original packaging, and once received, I’ll resize or replace it with your new size.
If your jewellery arrives damaged or faulty, please contact me within 14 days at jess@hello-wm.co.uk, and I’ll repair or replace it as quickly as possible.
For hygiene reasons, earrings are non-returnable.
I want your jewellery to last a lifetime. Each piece is made with care and guaranteed for one year against any faults in materials or craftsmanship, including a promise that the gold will not fade or tarnish.
If you experience any issues within that time, I’ll happily repair or replace your piece to make it right.
Repairs beyond the warranty period can often be arranged, just get in touch to discuss.
I’m always happy to create bespoke pieces or adjust sizes to make your jewellery a perfect fit. Whether it’s a custom bangle size, a special finish, or a personalised design, just get in touch at jess@hello-wm.co.uk, and we’ll make something uniquely yours.
