Terms of service

Handmade Jewellery

Almost all of my pieces are handmade in my Cotswolds studio using recycled sterling silver and gold filled materials. Each item is crafted individually, so small variations in texture, finish, or size are part of the charm of handmade work and make every piece unique.

The only exception is my chains, which are purchased ready made from trusted UK suppliers, as I don’t currently have the specialist equipment needed to make them by hand.

Orders and Payment

All orders are processed securely through Shopify, which accepts major credit and debit cards, PayPal, Apple Pay, and Google Pay. Payment must be completed at checkout before your order is made or dispatched.

Delivery

I aim to dispatch all orders within 3 working days. Each piece is carefully packaged in a slim, letterbox friendly box and sent via Royal Mail Tracked 48.

You’ll receive a tracking number once your parcel has been dispatched so you can follow its journey. Delivery times may vary slightly depending on location and seasonal demand, but I’ll always do my best to get your order to you as quickly as possible.